Rapid Response
Fast coordination from the moment a claim is reported, ensuring immediate action.
Water Damage Claims Are Costly and Complex
Water damage is one of the most frequent and expensive types of home insurance claims.
From burst pipes to hidden leaks, these claims often involve delayed assessments, inconsistent reporting, and escalating repair costs.
Without a structured approach at the outset, this leads to inefficiencies, increased costs, and poor customer experiences.
- Delayed Assessments
- Increasing Repair Costs
- Inconsistent Reporting
- Poor Customer Experience
The Scale of the Problem
~30%
of home insurance claims are water damage
£1.8 million
paid out every day for escape of water claims
Leading cause
of home insurance claims in the UK
Source: ABI, industry data
A Smarter Approach to Claims Management
FloSure delivers a structured, professional claims assessment and management support service designed to reduce costs, improve efficiency, and support faster claim progression.
Early intervention and a consistent assessment process help minimise delays and ensure claims move forward efficiently from the outset.
FloSure manages the early stages of the claims process, delivering full assessment and documentation before handover to insurers.
Structured Reporting
Detailed, evidence-based reporting including photographic documentation for clarity and accuracy.
Accurate Costing
Reliable repair scopes and cost estimates to support informed decision-making.
A Clear, Structured Process
From the moment a claim is reported, FloSure manages the early stages of the claims process with clarity and efficiency, ensuring all parties understand what happens next and what is required at every step.
- Claim
- Triage
- Site Visit
- Reporting & Costing
- Handover
- Ongoing Support
Claim Notification
We receive and review the claim promptly, confirming next steps.
Triage & Coordination
We assess the situation and arrange a site visit without delay.
On-Site Assessment
A qualified assessor identifies the cause and extent of the damage.
Reporting & Costing
We provide a structured report with photographic evidence, repair scope, and cost estimates.
Handover to Insurer
All documentation is provided in a clear format to support efficient claim handling.
Ongoing Support
We remain available for follow-up queries or additional inspections if required.
Designed for Better Outcomes
For Insurers
- Reduced claim costs through early intervention
- Faster, more accurate decision-making
- Improved fraud detection through structured reporting
- Lower administrative burden
- Structured information provided upfront to support efficient claim handling
- Improved consistency in claim assessment and reporting
For Brokers
- Smoother claims experience for clients
- Added value to your service offering
- Confidence in professional handling
For Customers
- Faster response and resolution
- Clear communication throughout the process
- Clear guidance at every stage of the claim
- Reduced disruption and stress
Specialists in Water Damage Claims
FloSure focuses on one of the most common and costly areas of insurance: water damage.
Our structured assessment process ensures accurate identification of the cause, extent of damage, and appropriate repair scope from the outset.
Expert-led assessments, combined with consistent reporting, support better cost control and more reliable outcomes.
FloSure supports the claims process through structured assessment and reporting, working alongside insurers rather than replacing formal claims handling.
We deliver efficiency, transparency, and confidence in every claim.
This ensures insurers receive clear, reliable information to support efficient claim handling.
Supporting Wider Property Claims
While water damage remains our core focus, our structured approach can be applied to other property claims where required.
This includes:
- Storm damage
- Fire and smoke damage
- Escape of oil
- General property damage
As our service continues to evolve, we are positioned to provide wider claims support while maintaining the same level of professionalism and attention to detail.
Prevention Meets Claims Management
FloSure provides both preventative solutions and structured claims assessment, supporting property owners, insurers, and brokers at every stage, from reducing risk to managing incidents when they occur.
By combining smart leak detection with structured claims assessment and support, we help reduce the likelihood of incidents while ensuring a fast, efficient, and well-managed response when claims occur.
Partner with FloSure
Looking to improve the early stages of your claims process, reduce costs, and increase efficiency?
Our team is ready to support you.