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Our Services

Comprehensive Support for Your GROHE Water System

Protect Your Property with FloSure’s Support Assist Package

At FloSure, we are committed to providing more than just innovative technology—we offer peace of mind and exceptional service through our Support Assist package. Whether you are protecting your home or business, our expert support ensures that your GROHE Sense Guard, Sense Sensors, and Sense+ remain in peak condition.

Why Choose Support Assist?

With our Support Assist package, you benefit from proactive care, expert advice, and ongoing support tailored to your specific needs. We partner with your insurer to protect your property and help you save on premiums by reducing risks and claims.

Unlimited Expert Support

Access expert advice for troubleshooting, maintenance, and answers about your GROHE system anytime you need.

Priority Scheduling for Professional Support

Get quick service with priority scheduling from our network of approved installers. (Call-out fees and parts billed separately.)

Annual Maintenance Reminders

Receive yearly reminders to check and recalibrate your system for optimal performance.

Proactive Alert Configuration Assistance

Set up alerts for humidity, temperature, and water flow thresholds with our guidance for full control and protection.

How it Works

Step 1

Enrol in Support Assist

Sign up and gain immediate access to ongoing expert advice and support for your GROHE water system.

Step 2

Get Expert Help

Contact us whenever you need assistance or guidance. If on-site support is needed, we will guide you in arranging a visit with priority scheduling.

Step 3

Stay Protected

With Support Assist, you are never alone. Our team ensures your Sense Guard and associated sensors continue to protect your home effectively.

Why Choose FloSure's Support Assist?

FloSure stands out because we offer:

Comprehensive Coverage: From troubleshooting to priority scheduling, our package offers everything you need to maintain your system’s optimal performance.

Expert Guidance: Our team of specialists provides you with expert advice and assistance, ensuring your system remains reliable and effective.

Peace of Mind: With annual maintenance reminders and proactive support, you can rest assured that your GROHE system is always in peak condition, protecting your property from potential water damage.

Alignment with Insurers: We work closely with your insurer to ensure our services align with their commitment to your protection and savings, helping you reduce risks and claims.

Need More Information?

Visit our System Page for more details about the GROHE system.

Check out our FAQ Page for answers to common questions.